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DIRECTOR’S MESSAGE |
Have a good day, everyone. Remember to work safely today.
-Matt
Announcements:
No announcements today.
PRO TIP
SUCCESS IN THE WORKPLACE:
TopicInsert contentRepresenting the Contractor or Customer
As a member of a union, you have an important responsibility to maintain a good image of the union and the skilled trade industry when representing a contractor or customer. You are a representative for the union and your actions reflect on the union and industry as a whole. This means you need to act professionally by being polite, respectful, and following safety rules. When you behave in a professional manner, you are helping to build a positive image for the union and the contractor. This can give the union and the contractor an edge over the competition.
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WHAT WOULD YOU DO? |
The Scenario:
Insert scenarioPicture yourself as a union pipefitter working on a construction project for a contractor. You are at the job site and a customer walks up to you and asks you questions about the plumbing work being done. They want to know about the quality of the work and the materials and techniques being used.
What would you do in this situation?
Select an answer below to learn more.
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Sorry, that is incorrect. |
| Answer the customer's questions truthfully and professionally, but avoid discussing confidential information. |
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Yes, that’s correct! |
You would be showing your responsibility as a union member to represent the contractor and the customer in a professional way. It's important to give correct and honest information to the customer, but also to respect any private or sensitive business information that should not be shared.
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If you chose option A, you would be showing your responsibility as a union member to represent the contractor and the customer in a professional way. It's important to give correct and honest information to the customer, but also to respect any private or sensitive business information that should not be shared. |
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If you chose option A, you would be showing your responsibility as a union member to represent the contractor and the customer in a professional way. It's important to give correct and honest information to the customer, but also to respect any private or sensitive business information that should not be shared. |
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TAKE AWAY: Insert take away Have you ever thought of yourself as someone who will represent your employer and the customer? How does this make you feel, and will it affect the way you behave or approach your work? |
Finished with today’s Daily Briefing? Return to Casano Quest to complete your challenge!
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